Informational and Insightful Webinars Taught by Industry Experts


[webinar] The Essential Skills Worth Investing In When AI Does More of the Work

9/23/26 @ 12 PM EDT/9 AM PDT

Everyone’s talking about the skills that AI is going to replace

As AI transforms how sales teams work, there’s a real risk that the skills that turn prospects into customers - building trust, uncovering needs, reading the room, making good judgments, and telling agile, empathetic stories -  get less practice. 

Deeply human skills are the way of the future

But AI also creates an opportunity: when technology handles more predictable cognitive work, teams can invest more intentionally in the distinctly human capabilities that drive connection, adaptability, and impact—and get more value from their AI tools through faster, more confident adoption. 

That’s where improv comes in (and already has)

In this webinar, corporate training and improv facilitation experts Courtney Pong & Benji Cooksey have been trusted to work with some of the most recognizable brands in the world. In this workshop, attendees will learn:

  • The big roadblocks that can accidentally keep your team stuck quarter over quarter

  • The 5 essential human skills your team needs to actually connect with prospects and convert them into lifelong customers and relationships

  • The 3 core elements leaders can practice to foster these essential human skills

  • Improv’s professional relationship with essential human skills and how teams can best leverage improv as an applied skill 

This webinar will be recorded and made available for a limited amount of time following the event.

9/23/26 @ 12pm ET/9am PT


[Webinar] Beyond Laughs: Exploring Improv in the Workplace

10/7/26 @ 1 PM EDT/10 AM PDT

Did you know that the best professional improv comedians aren't “winging it"?

They're practicing a highly-refined system of observing, connecting and responding.

It’s how they swiftly and seamlessly work with their team while engaging audiences immediately, with only seconds to prepare. This system is called Applied Improv, and it can be your team's best advantage for navigating how the unknown.

Come ready to laugh and learn how improv, taught as an applied skill, can elevate a team's leadership, communication, mental flexibility, and relationship-building skills.

In 45 minutes we'll cover:

  • Why improv is an effective skillset to have in a corporate environment

  • How top organizations weave it into their professional development and team events

  • What an applied improv workshop is like and what to expect

This experience is presented by CSz Boston owner and 26-year corporate trainer and impro Courtney Pong.

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October 7, 2026 @ 1 PM EDT/10 AM PDT